If you believe you have correctly installed the geolocation browser plugin and would like to confirm:
• PC: Open Control Panel > Programs > Programs and Features. The Player Location Check plugin should be listed there.
• Mac: Open system preferences > look for Player Location Check icon in bottom row of System Preferences window (below Date & Time, Time Machine, etc). If it is installed, it will appear here.
If the website still cannot detect the plugin, consider uninstalling and reinstalling the Player Location Check plugin.
*(if you would like to uninstall the plugin, refer to: “How do I uninstall the geolocation plugin?”)*